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description: This page tells you what to do if the loader has issues connecting.
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# Loader issues

Figure out where the loader is having issues. There is a section below that explains what to do in each situation.

**SSL Connect Error (External Tools):**

* Use A VPN / Cloudflare DNS

**Stuck On Loading Please Wait (Internal Tools):**

* Use A VPN / Cloudflare DNS

If it still doesn't work, your network may be blocking the servers or authentication, which can be bypassed by using a VPN ([Cloudflare Warp](https://1.1.1.1/) is free).

